- Human Resources
- COVID-19 and Unemployment
COVID-19 and Unemployment: What you need to know
The coronavirus (COVID-19) pandemic has had a significant impact on Massachusetts workers and businesses. If you are here, it’s likely that you or someone you know has already been affected by COVID-19-related health concerns, layoffs, or feel that your position is currently in jeopardy. The Department of Unemployment Assistance is here for you. We’re hard at work during this unprecedented crisis to make sure that everyone has access to the benefits they need, when they need them. Our primary goal is to make the process of collecting Unemployment Assistance as easy as possible. To report fraud or get help with your claim, call Unemployment Customer Assistance at (877) 626-6800.
COVID-19 unemployment information
Start here to find information and changes to the unemployment claims process.
- CARES Act extension information
- Facts and general information
- Pandemic Emergency Unemployment Compensation
- Unemployment Extended Benefits (EB)
Apply for Unemployment Insurance (UI)
Helpful information related to UI.
Apply for Pandemic Unemployment Assistance (PUA)
Helpful information related to PUA.
Request your weekly benefits
After you apply for UI or PUA, remember to request benefits every week, even if your application or appeal is pending.
Additional DUA resources
More resources to help you get the answers you're looking for.
Helpful resources you may need.